Fees and Terms
At the initial consultation your counsellor will explore your current issues, enquire about background history and establish the focus of your therapy. When you first contact us it is useful if you highlight the issues you would like us to help you with so we can match you with the most suitable counsellor. However, you are more than welcome to choose your preferred counsellor and can do this by looking at their individual profiles and requesting them upon booking your initial consultation.
Therapy sessions last 50 minutes and are normally held on a weekly basis - weekly attendance is important for therapy to progress. We understand that this may not always be achievable but please discuss this with your counsellor to ensure you get the right service for you.
Payment is taken by the counsellor at the beginning of each session by cash only. There is no facility to accept credit/debit cards.
We would be grateful for as much notice as possible with regard to cancellation of appointments. However if we receive less than 24 hours notice of cancellation or the appointment is non-attended without notice the full session fee will be charged at your next session.